Selling Process


1Valuation

Pitching the price of your property correctly is a skill. Too high and you won’t receive any interest. Too low and the property sells for much less than it is worth. An accurate valuation pulls together information from several resources: The cosmetic, general structural condition and future potential of the property, the prices achieved for similar properties in the area. This information is reviewed and an appropriate asking price is offered to you.

2Selecting an estate agent

Selecting Hamlet-Homes to represent your interest is most important. We have sound local knowledge, well trained highly motivated staff; clear, fair terms of business, a competitive fee structure and a proven history of sealing deals should be high on your list of priorities. Our staff are trained to an exceptionally high standard so you can rely on us.

3Obtain an EPC

An Energy Performance Certificate (EPC) rates the energy efficiency of a property and its carbon emissions. As of 6th April 2012, the EPC details should be displayed on all property particulars and it is now a legal requirement to provide an EPC for most properties in England and Wales.

4Instructing a solicitor (conveyancer)

You will need to decide who will do your conveyancing. Conveyancing is the term used to describe the legal process you must go through when buying or selling a home. Conveyancing can be done by a solicitor or a licensed conveyancer. Find out what their fees are, what other legal costs are involved and when these are payable. We can recommend a solicitor if you do not have one.

5Presenting your property

Prospective buyers will come to view your property, by appointment through us. Ensure your home is tidy and clean. De-clutter and take down any personal photographs for viewings – it makes the property less personal to you and more of a blank canvas for those looking around.

6Marketing your property

To find the right buyer your property needs maximum exposure across a wide range of media. We offer a range of important marketing benefits which will aid in getting you the best possible price.

To raise the profile of your property we always recommend these following methods:

Erecting a For Sale board – This is one of the most effective ways to advertise and attract buyers to your property. They really do work and they advertise your property 24 hours every day.

E-mail – The world of technology now enables us to send your property all around the world with a simple click of a button.

Direct marketing – We will contact any prospective purchasers who are registered with us and inform them of your property within minutes of receiving your instructions. Any details will be sent via any methods of communication including emails and SMS alerts. Targeting a direct market of registers applicants ensures we don’t get time wasters.

Website and property portals – Our website is updated instantly and full details of your home will be placed as soon as details have been approved. In addition to advertising on our website, we also advertise in local press and through national property portals.

7Accompanied viewings

Hamlet-Homes believe that flexible opening times are essential to maximize viewing opportunities for your home. We know that our customers need to work around their usual daily commitments, resulting in a large number of our clients viewing after work or at weekends. Accompanied viewings allow us to share our expert knowledge on your property to achieve competitive offers. The safety of our clients is paramount therefore we never allow prospective buyers to visit un-accompanied.

8Receiving an offer

All offers will be reported both verbally and in writing and we will check all offers for their validity and ask for proof of funds. We will also conduct checks under the Proceeds of Crime Act 2002 and Money Laundering Regulations 2003 and ensure that any mortgage offer is verified. In the case of multiple offers, we will advise you on the best course of action.

We will always try to achieve the best possible price for your home and act in your best interests throughout the transaction.

9Offer agreed

Before an offer is agreed we will check the buyer’s ability to purchase a property. We can also contact the buyer’s personal mortgage adviser to confirm their financial commitment. This minimises the risk of a purchase falling through.

At the point of a sale being agreed, we will liaise with both your solicitor and the buyer’s solicitor and prepare the memorandum of sale and we will write to all parties confirming the agreed details of the sale.

Your solicitor will request the title deeds from the lender (if appropriate). The solicitor will prepare the draft contract, which details the terms of the sale, and send it to the buyers’ solicitor together with all relevant documents. The buyer’s solicitor will then start the preliminary checks. The Title Deeds and Lease (if applicable) will be checked and local searches carried out.

Remember that in England an offer is not legally binding, so until contracts have exchanged your buyer could change their minds without financial loss.

10Exchange contracts

At this stage both parties become legally committed to the sale, and if it falls through from this point onwards then the deposit is forfeited. Contracts are signed by both parties and the solicitor requests the buyer’s deposit. A completion date is set and agreed upon by both you and the purchaser. Unless agreed otherwise (e.g. a simultaneous exchange and completion) the completion date can be anything up to 28 days from the date of exchange.

11Organise your move

Normally both parties will want a short period of time between exchange of contracts and completion to organise their move. If you haven’t done so already you should have arranged all packing and removal duties, informed everyone of your change of address and booked any disconnections/re-connections of services for your new home. Remember on the date of completion the property is legally owned by the new buyers so allow plenty of time to move out.
Don't forget the cat!

12Completion

Completion occurs when all outstanding legalities have been completed and the balance of funds are transferred to your solicitor. The solicitor will let you know when this has happened and will inform us so that we can release the keys.

Sales

Buying a property, for the first time, or as an experienced purchaser of property, can be a long, complicated process. Working with an estate agent that knows the local area and that you can trust will make all the difference to your home buying journey. At Hamlet Homes we know the local area inside out, so we are well placed to make the buying process go as smoothly as possible for you and can help you with every aspect of your property journey

Selling

Selling your property can be a stressful and difficult time, luckily we can offer expert advice at every stage of the sale of your property.

Mortgages

Hamlet Financial Services are independent financial advisers specialising in mortgages, protection and general insurance since 1985. We pride ourselves on understanding the problems and opportunities in the financial services industry. We believe our clients are the most important asset of our company, and we are dedicated to serving your needs.

Renting

As part of Hamlet Homes, we can offer you a full range of services to help you at every stage of your tenancy.

Landlords

We offer a wide range of services, form marketing your property, and finding you the right tenant, to fully managed service.

Fees

Letting Fee Information

What will renting a property cost you?

As well as your regular rental payments, you may also be required to make the following permitted payments.

Prior to the start of the tenancy

• Holding Deposit - 1 week's rent

• Security Deposit - 5 week's rent

During the tenancy
• Late rental payment interest charge of 3.75% of amount owed

• Change of tenancy charge £75

If you require a key or key fob for the property to be replaced, the cost of the replacement key/fob will be passed on to you with an invoice to demonstrate proof of cost.

If you request an early termination of your tenancy, outside of any break clause stated in your tenancy agreement, you may be required to make payment of rent until the tenancy is terminated and cover the loss incurred by your landlord. You will be provided with an invoice to demonstrate proof of the landlord's loss.

Unless otherwise agreed in your tenancy agreement, you will also be responsible for paying for the following (if connected to the property):


• Utilities - gas, electricity, water

• Media - telephone, broadband, television packages (satellite/cable) and television licence

• Council Tax

How do we ensure our tenants are protected?
We are a registered member of the Propertymark Client Money Protection Scheme, which is a client money protection scheme to ensure your money is handled with in the correct manner. We are also members of The Property Ombudsman, which is a redress scheme for consumer complaints.